Last updated: 13 February 2026
Wastewell (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or submit an enquiry through our online quotation process.
Wastewell operates as a lead generation and comparison service, helping UK businesses explore commercial service options and connect with relevant providers.
Who We Are
Wastewell
Website: https://www.wastewell.co.uk
Email: support@wastewell.co.uk
For the purposes of UK data protection laws, Wastewell is the data controller of the personal information you provide.
Information We Collect
When you use our website or complete our quote or quiz forms, we may collect personal and business information including your name, business name, email address, phone number, postcode, and details about your commercial requirements provided through the quiz. We may also collect technical information such as IP address, browser type, device information, and usage data through cookies and analytics tools.
How We Collect Information
We collect information directly from you when you complete our online forms or interact with our website. Additional technical data may be collected automatically through cookies, Google Analytics, and Meta (Facebook) Pixel to help us understand how visitors use our site and to improve performance and marketing effectiveness.
How We Use Your Information
We use your information to process and respond to your enquiry, match you with suitable commercial service providers or partners, contact you regarding your request, and provide quotes or relevant service options. Your information may also be used to improve our website, measure advertising performance, prevent fraud, comply with legal obligations, and communicate with you where appropriate.
Sharing Your Information
To fulfil your enquiry, we may share your information with carefully selected commercial service providers and relevant partners who can provide quotes or service options based on your requirements. This may include licensed waste providers, national or regional brokers, and other commercial partners offering relevant services.We may also share data with trusted third-party service providers who support our operations, such as CRM systems, analytics providers, marketing platforms, and technical infrastructure providers.We do not share your data with unrelated parties. Your information is shared only for legitimate business purposes related to quotation, service matching, and relevant follow-up.
Legal Basis for Processing
We process your personal data based on your consent when you submit an enquiry, our legitimate interests in operating and improving our services, and where necessary to comply with legal obligations.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance functionality, analyse website traffic, and support advertising and marketing activities. This includes the use of Google Analytics and Meta Pixel. You can manage or disable cookies through your browser settings, though this may affect website functionality.
Data Storage and Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure. Access to personal data is restricted to authorised parties only.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, including providing quotes, facilitating partner contact, complying with legal requirements, and resolving disputes.
International Data Transfers
Some of our service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection laws.
Your Rights
Under UK data protection law, you have the right to request access to your personal data, request correction of inaccurate information, request deletion of your data, object to or restrict processing, withdraw consent at any time, and lodge a complaint with the Information Commissioner’s Office (ICO).To exercise any of these rights, please contact us at support@wastewell.co.uk.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most recent version will always be available on our website, and we encourage you to review it periodically.